Terms of Business

1. About these terms

These terms apply when you ask Dave Does Websiting to provide website design, Website Rescue, Website Care or related website services.

I'll normally confirm the particular work, price and any important project-specific arrangements in a written quotation or proposal. That quotation or proposal, together with these terms, forms the basis of our agreement.

If something in an agreed quotation or proposal specifically differs from these general terms, the project-specific wording will take priority for that piece of work.

2. Quotes and project scope

I'll explain what is included in the project before work begins and provide a price based on that agreed scope.

Website projects can change as they develop, and that's fine. Reasonable revisions that are part of the agreed scope are included.

If you ask for substantial additional work, new pages, new functionality or something materially different from what we originally agreed, I'll let you know before carrying it out. Any additional cost will be agreed with you first.

3. Payment

Unless we agree something different in writing, new website projects are normally paid 50% upfront before work begins and 50% when the website is ready to go live.

Smaller jobs, including some Website Rescue work, may be invoiced in full upfront or on completion. I'll make this clear before you agree to the work.

Invoices are normally due within 7 days of the invoice date.

The final website, files or ownership rights do not need to be transferred, and a new website does not need to be launched, until amounts due for the project have been paid.

For qualifying business-to-business debts, I reserve the right to use any statutory rights available in relation to late payment.

4. What I'll need from you

Website projects work best when both sides can keep things moving. You'll need to provide information, feedback, approvals and any content or access I reasonably need to complete the work.

This might include:

• your logo and brand assets;
• website text, images or product information;
• access to an existing website, domain or relevant services;
• feedback and approvals; and
• any legal or regulatory wording specific to your business.

If I'm waiting for information, access, content or approval from you, the project timetable may move accordingly. I won't be responsible for delays caused by something I reasonably need from you not being available.

5. Content you provide

You're responsible for making sure that content you give me to use — including text, photographs, logos, graphics, video and other material — can lawfully be used for your website.

Please don't ask me to use material that infringes somebody else's copyright, trade mark, privacy or other rights.

Unless we've specifically agreed otherwise, you're also responsible for checking that factual claims, prices, product information and business-specific legal or regulatory information supplied for the website are accurate.

6. Revisions and approval

I don't impose an arbitrary number of tiny revision rounds. Reasonable changes needed to get the agreed website right are part of the project.

That doesn't mean the scope is unlimited. A major redesign after an agreed direction has been approved, significant new functionality or substantial additional content may be treated as additional work. If that's the case, I'll discuss it with you before doing anything chargeable.

Before launch, you'll have an opportunity to review the website and tell me about any changes or corrections that are reasonably required.

7. Third-party services

Websites often rely on services supplied by other companies. These can include Webflow, domain registrars, email providers, analytics services, fonts, plugins, APIs and other integrations.

Those services are subject to their own terms, availability, pricing and technical limitations. I can't guarantee that a third-party service will always remain available, unchanged or at the same price.

If a third-party change affects your website, I'll explain the practical options where I'm providing ongoing Website Care or you've asked me to investigate the issue.

8. Hosting and Website Care

If you choose Website Care, I may manage your Webflow hosting as part of the service. Your agreed recurring fee may therefore include hosting together with the maintenance, updates and support described in your Website Care agreement.

Website Care does not mean that I own your website or lock you into using me indefinitely. You can end the service in accordance with any notice arrangements we've agreed.

Provided all outstanding amounts have been paid, I'll arrange for the website to be transferred so that you can take responsibility for its Webflow hosting and ongoing management.

If you don't take Website Care, the completed website will normally be transferred to your own Webflow account once the project has been completed and paid for. From that point you'll be responsible for hosting charges, maintenance and other ongoing third-party costs.

If a recurring Website Care payment becomes overdue, I may suspend or end the service after giving reasonable notice. I'll give you a reasonable opportunity to pay what is outstanding or make arrangements to take over the website before managed hosting is discontinued.

9. Ownership and intellectual property

Once the project has been completed and all amounts due for it have been paid, I will transfer to you the rights I own in the bespoke website design and content created specifically for your project, to the extent those rights are capable of being transferred.

This doesn't transfer ownership of third-party software, Webflow itself, fonts, stock assets, licensed material or other items that are subject to somebody else's licence or terms.

I may also retain ownership of general methods, know-how, reusable code, components, tools or techniques that weren't created exclusively for your business. You will still be able to use the completed website as intended.

Unless you ask me not to, I may show the completed project in my portfolio or use it as an example of my work.

10. Domains

Wherever practical, your domain name should be registered in your name or your business's name so that you remain its owner.

I may help with domain configuration, DNS settings and connecting the domain to your website, but you remain responsible for keeping any domain you own renewed unless we've specifically agreed otherwise.

11. Website Rescue

Website Rescue work is based on the access and information available when I inspect the existing website.

Older websites and third-party platforms can contain problems that aren't visible until work begins. If I discover something that materially changes the work required, I'll explain it and agree any change in scope or price with you before proceeding.

I can't guarantee that every existing website or platform can be repaired economically. If I think replacing something would make more sense than continuing to repair it, I'll tell you.

12. Website Care

The particular maintenance and support included in Website Care will be described when you sign up. Unless specifically agreed, it isn't an unlimited website development service.

Small updates and maintenance may be included within the agreed service, while significant redesigns, new pages, new functionality or larger pieces of work may be quoted separately.

I'll make this clear before carrying out additional chargeable work.

13. Timings and delays

Any project dates I give you are reasonable estimates unless I've expressly agreed that a particular date is guaranteed.

I'll make reasonable efforts to keep to agreed timescales, but timings can be affected by client feedback, missing content, third-party services, technical problems and circumstances outside my reasonable control.

If something significant changes, I'll communicate with you rather than simply disappearing.

14. Cancellation

If you decide to cancel a project after work has started, please tell me as soon as possible.

An upfront payment is not automatically refundable once work has begun. I'll take into account the work already completed, time committed to the project and any non-refundable costs already incurred.

If the value of work properly completed exceeds the amount already paid, I may invoice for the additional amount.

If I have to cancel a project and can't complete the agreed work, I'll refund any payment relating to work that hasn't been provided.

15. Problems after launch

If I've made an error in the work I've delivered, tell me and I'll make reasonable efforts to put it right.

I'm not responsible for problems caused after handover by changes made by you or somebody else, third-party outages or changes, compromised login details, or services outside my control.

Where you have Website Care, I'll continue to help in accordance with the support included in that service.

16. Liability

I'll provide my services with reasonable care and skill. However, websites and third-party online services can't be guaranteed to operate without interruption or error in every circumstance.

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

Subject to that, I won't be responsible for indirect or consequential losses, loss of profits, loss of business, loss of opportunity or losses caused by third-party services or circumstances outside my reasonable control.

Where the law allows, my total liability arising from a particular project or service will not exceed the amount you paid me for the project or service giving rise to the claim.

17. Ending Website Care

Either of us can end an ongoing Website Care arrangement in accordance with the notice period agreed when the service starts.

When Website Care ends, any outstanding invoices remain payable. Once the account is up to date, I'll provide reasonable assistance to transfer the website and relevant access needed for you or another provider to take over.

Any ongoing hosting, software or third-party charges that you take over will become your responsibility from the agreed handover date.

18. General

If part of these terms is found to be unenforceable, that doesn't automatically make the rest of the terms unenforceable.

If I don't immediately enforce a right under these terms, that doesn't mean I've permanently given up that right.

These terms and our agreement are governed by the laws of England and Wales, and disputes will be subject to the jurisdiction of the courts of England and Wales, unless applicable law requires otherwise.

19. Questions

I'd much rather sort out a question before it becomes a problem. If anything in these terms isn't clear, email dave@davedoeswebsiting.co.uk.